Bushy Leaze Family Support

Providing vital family support and outreach to families with children aged 0-5
in Alton and the surrounding area

Privacy Policy

Patti Snook - Chair

I have been a trustee since September 2020 but I have been associated with Bushy Leaze for much longer.

I was a teacher in early years for 30 years and had the privilege of being Head of Centre at Bushy Leaze from 2010.

I know how valuable the Family Support team is, and what a difference their support makes to the lives of very young children and their families, which is why I was instrumental in setting up the charity in 2016. We couldn’t stand by and let the Children’s Centre close.

I am delighted to see and support the team growing in strength and expertise. It is very satisfying to know we are helping to make a difference.

Bushy Leaze Family Support (Charity number 1195659) Privacy Policy

BLFS Privacy Policy explains:

- How to contact BLFS
- What information it collects and how it collects it
- How long it keeps such information
- How it may share such information
- Subject’s rights on the information it holds about them
- Security-how it keeps such information safe
- Changes to this Privacy Policy

The Data Controller is Bushy Leaze Family Support

Our contact details

Name: Bushy Leaze Family Support

Address: Bushy Leaze Children and Family’s Centre, Eastbrooke Road, Alton, GU34 2DR

Phone Number: 01420 87675 E-mail: projects@bushyleazefamilysupport.org.uk

The type of personal information we collect

We currently collect and process the following information:

Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you through the website for one of the following reasons:

- Enquiries regarding volunteering as a trustee
- Enquiries regarding making a donation
- Enquiries about holding a fund-raising event
- Enquiries regarding Family Support Services
- Response to funding application

We use the information that you have given us in order to

- Respond to enquiries
- Signpost you to other services
- Apply for funding

We may share this information with the Charity trustees.

Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing this information are:

(a) Your consent. (You are able to remove your consent at any time. You can do this by contacting projects@bushyleazefamilysupport.org.uk)
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.

How we store your personal information

Your information is securely stored.

We keep e mail contact details and records of enquiries on a secure drive for 5 calendar years. We will then dispose your information by deleting permanently from our contacts list.

Funding organisations and public bodies contact details will be retained for future applications:

Organisations are able to remove their consent at any time by contacting projects@bushyleazefamilysupport.org.uk

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at projects@bushyleazefamilysupport.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at projects@bushyleazefamilysupport.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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